Frequently Asked Questions

Quick answers to our most common questions.

Do you make everything by hand?

Yes! Every charm, coaster, vent scent, wristlet, and 3D printed accessory is handmade in our Pembroke, GA studio.

How long does processing take?

Standard processing is 3–7 business days. Custom orders may take 5–10 business days.

Do you accept custom orders?

Absolutely. Visit our Custom Orders page for details.

Do you offer wholesale?

Yes — see our Wholesale Program page.

What if my item arrives damaged?

Contact us within 72 hours with photos and your order number.